Responsible Gaming
Gaming Should Be Entertainment
At myurbanware.ca, we believe that online casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Gambling always carries risk, and the house always has a mathematical advantage. Please gamble only with money you can afford to lose, and never view it as an investment or income source.
Age Verification
You must be 18 years of age or older (or the legal gambling age in your province) to participate in online gambling in Canada. We are committed to preventing underage gambling. If you are under the legal age, please do not access our casino services.
Warning Signs of Problem Gambling
If you recognize any of the following signs in your gambling behavior, you may be developing a gambling problem:
- Chasing losses by gambling more to win back money you've lost
- Hiding your gambling activities or lying about how much time or money you spend
- Gambling with money intended for bills, rent, food, or other essential expenses
- Gambling for longer periods or with larger amounts than intended
- Feeling anxious, irritable, or restless when trying to reduce or stop gambling
- Neglecting work, school, family, or social obligations due to gambling
- Borrowing money to gamble or pay off gambling debts
- Experiencing mood swings related to gambling wins or losses
- Using gambling to escape problems, stress, or negative emotions
- Failed attempts to control, cut back, or stop gambling
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit in a specific time period (daily, weekly, or monthly)
- Loss Limits: Cap the amount you're willing to lose over a set timeframe
- Session Time Limits: Set an automatic logout time to limit how long you play in one session
- Reality Checks: Enable periodic reminders showing your time spent and money wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
- Account Closure: Permanently close your account if you decide to stop gambling
We encourage you to use these tools proactively as part of your responsible gaming practice.
Support Organizations in Canada
If you or someone you know is struggling with problem gambling, professional help is available:
Canada
Responsible Gambling Council
Website: www.responsiblegambling.org
A leading Canadian organization providing research, education, and support for responsible gambling.
International Resources
National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
GamCare (United Kingdom)
Website: www.gamcare.org.uk
Provides counseling and support for problem gamblers.
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling.
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free counseling and support services for problem gamblers.
Provincial Resources
Many Canadian provinces offer specialized support services. Contact your provincial health ministry or search for "problem gambling support [your province]" for local resources.
If You Need Help
Don't wait. Problem gambling is a treatable condition. If you're concerned about your gambling habits or those of someone close to you, reach out to a support organization today. Help is confidential, non-judgmental, and accessible 24/7.
Your wellbeing is important to us. Please gamble responsibly.